Terms & Conditions

Award Selection & Eligibility
Diamond Distinction Awards recipients are selected through our own internal research and evaluation of business performance, online presence, client feedback, and industry standards. Selection does not guarantee acceptance, and businesses may decline the award at any time before payment.

Deliverables & Timeline
Timelines outlined in our correspondence may be extended where client approval or additional information is required. All deliverables remain the intellectual property of Diamond Distinction Awards until payment is received in full.

Usage Rights
Recipients receive perpetual, non-exclusive rights to use all provided award materials (logos, badges, editorial content) for marketing and promotional purposes. Diamond Distinction Awards retains the right to feature recipients on our website, social media, and promotional materials.

Content Accuracy
Clients are responsible for ensuring all information provided for award materials and editorial content is accurate. Diamond Distinction Awards is not liable for errors resulting from incorrect client information.

Refunds & Cancellations
All sales are final. We do not offer refunds once payment has been received. Please ensure you fully understand the package details before proceeding with payment.

Social Media & Promotional Activity
Promotional activities (including social media posts, website features, and campaigns) are provided as specified within your chosen package. Recipients agree to be featured in Diamond Distinction Awards' marketing activities as outlined in their package agreement. Requests to opt out of specific promotional activities will be granted.

Payment Terms
Payment is due in full upon acceptance of the award package. We accept bank transfer and credit/debit card payments. Late payments may result in suspension of promotional activities until the account is settled.

Limitation of Liability
Diamond Distinction Awards provides marketing materials and promotional support in good faith. We make no guarantees regarding specific business outcomes, revenue increases, or client acquisition resulting from our recognition. Our liability is limited to the amount paid for the award package.

Data Protection
We process personal and business data in accordance with UK GDPR. Client information is used solely for award administration and promotional purposes. Data is not sold or shared with third parties except where required by law or with explicit consent.

Complaints & Disputes
Any complaints should be submitted in writing to admin@diamonddistinctionawards.co.uk. We aim to resolve all disputes amicably within 14 days. If resolution cannot be reached, disputes will be governed by the laws of England and Wales.

Modifications
Diamond Distinction Awards reserves the right to modify these terms at any time. Changes will be communicated via email and updated on our website. Continued use of our services constitutes acceptance of modified terms.

Contact
For questions regarding these terms, contact us at:
Email: admin@diamonddistinctionawards.co.uk
Phone: 07591946657

Company Details
Diamond Distinction Awards
Registered in England and Wales
Company Number: 16755002
Registered Office: 2nd Floor 5 High Street, Westbury On Trym, Bristol, England, BS9 3BY